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Patient and Family-Centered Care

Goals and Achievements

Goals

  • Develop a Hopkins Children’s philosophy of patient- and family-centered care that expands upon our mission statement, vision and core values.
  • Assess and examine patient- and family-centered care “best practices” at other children’s hospitals.
  • Expand and strengthen existing patient and family advisory councils.
  • Assess and improve communication between medical staff and families.
  • Include parents in clinical rounds.
  • Incorporate a role for parents and family members in new-employee orientations and patient-care educational forums.

Achievements

  • Timeline to initiate goals
  • The creation of collaborative parent/staff workgroups 
  • Establishment of a new Patient and Family Advisory Council
  • Presentation of initiative at residents’ noon education conferences
  • Parent participation in Hopkins Children’s safety initiatives
  • Patient- and Family-Centered Care training for faculty, staff and families
  • Participation of family members as educators
  • Proposal for a patient- and family-centered care report card for faculty and staff

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