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About Us

Frequently Asked Questions

How do I make an appointment? (US residents only)
To schedule an appointment with a Johns Hopkins physician, please contact Johns Hopkins USA at 410-735-4872 or jhis@jhmi.edu. Johns Hopkins USA can assist you by helping you choose an appropriate physician or specialist, arranging medical record reviews or second opinions, providing general information about Johns Hopkins’ many services, and making travel arrangement for your visit. 

How do I make an appointment as an international visitor?
To schedule an appointment with a Johns Hopkins physician, please contact Johns Hopkins International Patient Services at 410-502-7683.

Whom should I contact if I have a specific medical question? 
We cannot offer medical advice over the internet. To schedule an appointment or consultation with a Johns Hopkins physician, please contact Johns Hopkins USA at 1-855-695-4872 (toll-free). Johns Hopkins USA can assist you by helping you choose an appropriate physician or specialist, arranging medical record reviews or second opinions, providing general information about Johns Hopkins’ many services, and making travel arrangements for your visit.

 I heard Johns Hopkins Children's has a new home. What is the new address?
Our new home is in the Charlotte R. Bloomberg Children's Center, which opened May 1, 2012. Our new address: Bloomberg Children's Center, Johns Hopkins Hospital, 1800 Orleans Street, Baltimore, Md., 21287.

Where do I park? How do I enter the building? 
Parking is very convenient. An enclosed pedestrian bridge connects us with the Orleans Street Garage, right across the street. You can enter the building directly from the bridge or from ground level entrances to either the hospital or our Pediatric Emergency Department, via a wide circular drive or the street. Valet parking is available.  

 Whom do I contact if I have a toy/ gift donation or if I would like to perform/ visit the children? 
Contact the Child Life Department at 410-955-6276 or childlif@jhmi.edu. For more information about toy donations, please visit the Child Life section  of this website and click “How to Help.” Also, Child's Play Charity is soliciting toy donations on our behalf. 

Whom do I contact if I want to make a financial donation or if I want more information about fundraising? 
Please call the Office of Development at the Johns Hopkins Children’s Center at 410-361-6493.   

Whom do I contact if I’m interested in volunteering at the Johns Hopkins Children’s Center?
To volunteer at Hopkins Children’s, please contact the Johns Hopkins Hospital Department of Volunteer Services at 410-955-5924.

Whom do I contact if I’m a visiting medical student wanting more information about rotations?
A visiting medical students program is offered through the Johns Hopkins School of Medicine.  If you have questions, please send an email to vismed@jhmi.edu

What do I do if I’m a student who wants information about medical school and or becoming a pediatrician? 
Below are two websites that can be helpful if you are considering a career in medicine. 

What do I do if I’m interested in job at Johns Hopkins Hospital? 
You can search for a job at Johns Hopkins Hospital or through Johns Hopkins University. For additional information, please contact the Office of Career Services at 410-955-6575 or (800) 638-7214. 

Whom do I contact if I’m interested in internships at Johns Hopkins Hospital?
Internships are available through individual specialty divisions on an as-needed basis. 

Whom do I contact if I’m interested in nursing internships/jobs? 
For more information about current nursing opportunities, please visit the Johns Hopkins Nursing website. If you have questions, please call 800-638-7214 or 410-955-6575. 

What do I do if I want more information about the Ketogenic Diet?
The Ketogenic Diet is a carefully calculated diet, high in fat, low in protein, and virtually carbohydrate-free which is used for the treatment of seizures in children. For more information, please visit http://www.hopkinsmedicine.org/neurology_neurosurgery/specialty_areas/epilepsy/about_us/ketogenic_diet.html
To schedule an appointment with the Johns Hopkins Epilepsy Center, please call 410-955-9100.

Whom do I contact for information about Pediatric Social Work?
For more information about pediatric social work, please contact Paula Heneberry at 410-955-5992.

How do I order the Harriet Lane Handbook?
You can order the Harriet Lane handbook through the Hopkins Children's Library.

How do I get my medical records?
To get a copy of your medical records contact the Medical Records Office at 410-955-5994.

How do I order HOPE Kids Kard?
The paper copies of the HOPE KIDS KARD cost $1.00 and the laminated copies are $3.00. To order a card, please call the HOPE office at 410-614-1960.

How do I find out more information about emergency transport?
For more information about emergency transport please visit http://www.hopkinsmedicine.org/lifeline/communications/transfer_pediatric.html or for neonates, http://www.hopkinschildrens.org/Maryland-Regional-Neonatal-Transport-Program.aspx 

Are there any discount hotels for Hopkins Patients/Families?
Yes, there are several hotels in the Baltimore area that offer discount accommodations to Hopkins patients and their families. For a list of hotels and their contact information, please visit http://www.hopkinsmedicine.org/patients/hotels.html